Pricing

Straightforward prices for software and IT support

Whether you run a hotel, a veterinary practice or a small team, you'll know what it costs before we start. No long contracts on our monthly plans, and no charge for a first conversation.

Software, IT support and bundles

Hotel and veterinary software, IT support and monitoring, or all of it from one supplier with Blueshade Complete. Simple monthly prices that grow with you.

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For individuals and sole traders

Help with your own computers, phones, email and Microsoft 365, from the same engineers who support businesses. Pay when you need us, or cover your devices for a small monthly fee.

No commitment

Pay as you go

£50per hour, remote

30-minute minimum, then in 15-minute steps

  • Remote help with PCs, Macs, phones and printers
  • Email, Microsoft 365 and account problems
  • Slow computers, updates and software installs
  • Home visit from £85, including the first hour
Book help

For families and sole traders

Home Cover Plus

£29per month

Up to 6 devices · cancel any time

  • Everything in Home Cover
  • 3 hours of remote help included every month
  • New device setup and data transfer included
  • One home or office visit each quarter
Choose Home Cover Plus

Managed IT support for small businesses

One monthly price per person for helpdesk, device management and Microsoft 365, with the same team looking after your software and your IT. Rolling monthly contracts, from 3 people.

Remote support

Essentials

£35per user, per month

Response within 4 working hours

  • Remote helpdesk, Monday to Friday, 8:30 to 17:30
  • Devices monitored and updated with Blueshade RMM
  • Microsoft 365 user, licence and mailbox admin
  • Tickets tracked in the Blueshade Hub portal
  • On-site visits at £75 an hour
Ask about Essentials

Priority cover

Complete

£75per user, per month

Response within 1 hour

  • Everything in Managed
  • Extended hours, 7:00 to 19:00 on weekdays
  • A named engineer who knows your business
  • 2 hours of project work included each month
  • Monthly IT planning meeting
Ask about Complete
Minimum
£150 a month (3 users on Essentials)
Servers
£60 per server, per month
Getting started
Free set-up for up to 10 users; larger teams quoted
Licences
Microsoft 365 licences supplied at cost, or bring your own

Contract and full-time IT cover

An engineer when you need one: a block of hours, a few days for a project or holiday cover, or someone with your team every day. No recruitment fees, and cover arranged for you when your engineer is away.

Flexible

Block hours

£750for 10 hours

£75 an hour · use within 12 months

  • Remote or on site
  • Used in 15-minute steps
  • Monthly statement of time used
Buy hours

Projects and holiday cover

Contract days

£295per day

Book a single day or a run of days

  • Rollouts, moves and Microsoft 365 migrations
  • Cover while your own IT person is away
  • Remote or on site
Book days

Regular presence

Part-time engineer

£1,150per month

One fixed day a week

  • The same engineer each week
  • Remote help between visits
  • Add days as you grow
Ask about part-time

Good to know

Not sure which plan fits? Tell us how many people and devices you have and what's going wrong, and we'll recommend one. If you also use our hotel or veterinary software, we'll quote everything together.

Get a recommendation

  • All prices are in pounds and exclude VAT.
  • Monthly plans roll month to month and can be cancelled with 30 days' notice.
  • Home and on-site visits cover our local area; travel further afield is quoted.
  • Software licences and hardware are charged separately.
  • Help outside your plan's hours is charged at 1.5 times the hourly rate.